Privacy Policy
Last Updated: January 12, 2026
Better French ("we", "us", "our") operates the Better French website and service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
1. Information We Collect
Information you provide:
- Account information (email address, password)
- Profile information (name, language level, preferences)
- Payment information (processed by our payment provider; we do not store card details)
- Communications you send us
Information collected automatically:
- Usage data (articles read, features used, time spent, learning progress)
- Device information (browser type, operating system, device type)
- Location data (country, region, city - based on IP address or your preferences)
- Log data (IP address, access times, pages viewed)
- Cookies and similar technologies
2. How We Use Your Information
- Provide, maintain, and improve our service
- Personalize your experience and content recommendations
- Track your learning progress and streaks
- Process payments and manage subscriptions
- Send service-related communications
- Send marketing communications (with your consent)
- Display relevant advertisements based on your location and preferences
- Analyze usage patterns to improve our service
- Detect and prevent fraud or abuse
- Comply with legal obligations
3. Advertising
We may display advertisements within our service. These ads may be personalized based on:
- Your location (country, region, or city)
- Your language preferences
- General usage patterns
We do not sell your personal data to advertisers. You may opt out of personalized advertising in your account settings.
4. Sharing Your Information
We may share your information with:
- Service providers: Companies that help us operate our service (hosting, payments, analytics, email delivery, customer support)
- Advertising partners: To display relevant ads (in anonymized or aggregated form where possible)
- Legal requirements: When required by law, court order, or government request
- Business transfers: In connection with a merger, acquisition, or sale of assets
- With your consent: When you explicitly agree to share information
5. Data Storage and Security
Your data is stored on secure servers provided by industry-leading cloud infrastructure providers. We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit and at rest. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information for longer periods as required by law or for legitimate business purposes (such as resolving disputes or enforcing agreements).
7. Your Rights (GDPR)
If you are located in the European Economic Area, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data ("right to be forgotten")
- Portability: Receive your data in a machine-readable format
- Restriction: Limit how we use your data
- Objection: Object to processing based on legitimate interests
- Withdraw consent: Withdraw consent at any time where we rely on consent
To exercise these rights, contact us at hello@betterfrench.fr.
8. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze how our service is used
- Deliver relevant advertisements
You can control cookies through your browser settings. Disabling cookies may affect functionality.
9. Third-Party Links
Our service may contain links to third-party websites (such as news sources). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the service after changes constitutes acceptance.
13. Contact Us
For questions about this Privacy Policy or to exercise your rights:
Email: hello@betterfrench.fr